Purchases made at craftymutt.de/patterns and its sub pages are handled by Ravelry's checkout and instant file delivery system, for terms regarding these purchases please see Ravelry's terms of service.
Purchases made via external links to third party sites are handled by the respective targer site, please check the terms at the destination before completing a purchase there.
The below terms describe in detail the exact process under which purchases made on this website form a contract, and how I meet legal requirements in fulfilment of that contract. This applies to purchases made with me via the PayPal checkout functions on craftymutt.de/shop and its sub pages only.
All content on this site, including text, images, and designs, belong to us unless otherwise stated. It may not be copied, reproduced, or used without our permission.
We are not responsible for any loss or damage resulting from the use of our products beyond their intended purpose. Nothing in these terms affects your statutory rights.
We may update these terms and conditions from time to time. Any changes will be effective immediately once posted on our website.
The following terms and conditions apply to any contracts that you conclude with us (Sarah Beinhoff) via the website craftymutt.de - this does not cover contracts concluded on third party sites via external links such as Ravelry or Etsy. Unless otherwise agreed, the inclusion of any additional terms and conditions you may use is rejected.
For the purpose of these terms and conditions a consumer is any natural person who enters into a legal transaction for purposes which are predominantly neither attributable to their commercial nor their independent professional activity. A business is any natural or legal person or partnership with a legal capacity that, when entering into a legal transaction, is acting in the course of its independent professional or commercial activity.
The subject of this contract is the sale of goods.
By placing the respective product on our website, we submit a binding offer to you to conclude via a contract via the online shopping cart system under the conditions specified in the item description.
All products listed are subject to availability. We reserve the right to update, change, or discontinue products at any time without notice. We also reserve the right to refuse service to anyone for any reason at any time.
We do our best to ensure all product descriptions, images, and pricing are accurate and up to date. However, colours may appear slightly different depending on your screen, and minor variations may occur. If you have any questions about a product, please contact us before placing your order.
The contract is concluded via the online shopping cart system as follows:
The goods intended for purchase are placed in the "shopping cart". You can access the "shopping cart" via the corresponding
button in the navigation bar of the relevant pages, and make chagnes there at any time.
After accessing the "Checkout" page and entering your personal data as well as the payment and where relevant shipping conditions,
the order details will be displayed to you as an order summary.
If you use an instant payment system (e.g., PayPal/PayPal Express, Amazon Payments, instant bank transfer) as your payment method,
you will either be taken to the order summary page in our online shop or redirected to the website of the instant payment system provider.
If you are redirected to the respective instant payment system, you will make the appropriate selection or enter your data there.
Finally, the order details will be displayed as an order summary on the website of the instant payment system provider or after you
have been redirected back to our online shop.
Before submitting your order, you have the opportunity to review the information in the order summary, make changes (also using your
browser's "back" function), or cancel the order.
By submitting the order via the corresponding button ("order with obligation to pay" or similar wording), you legally accept the
offer, thereby concluding the contract.
Order processing and the transmission of all information required in connection with the conclusion of the contract are carried out partly automatically via email. You must therefore ensure that the email address you have provided to us is correct, that the receipt of emails is technically ensured, and in particular, that it is not prevented by spam filters.
You may only exercise a right of retention as it relates to the claims arising from the same contractual relationship.
The goods remain our property until the purchase price has been paid in full.
The statutory warranty rights of Germany apply.
As a consumer, you are requested to inspect the goods immediately upon delivery for completeness, obvious defects, and transport damage, and to notify us and the carrier of any complaints as soon as possible. Failure to do so will not affect your statutory warranty rights.
German law applies for consumers with their habitual residence in Germany or the EU.
The German Right of Withdrawal (Widerrufsrecht) is expressly excluded for consumers with their habitual residence outside of the EU (e.g. United Kingdom, Switzerland, USA etc.), however in all other cases German law applies.
Any mandatory rights of withdrawal or cancellation arising under the applicable law of the consumer's country of residence remain unaffected.
The provisions of the UN Convention on Contracts for the International Sale of Goods (CISG) are expressly excluded.
Sarah Beinhoff
An der Stadthalle 7
Elsfleth 26931
Germany
See the section "Formation of Contract" above
The contract language is English.
We do not store the complete contract text. Before submitting your order via the online shopping cart system, you can print or save the contract details electronically using your browser's print function. After we receive your order, the order details, the legally required information for distance selling contracts, and the terms and conditions will be sent to you again by email.
The essential characteristics of the goods and/or services can be found in their respective offer.
Overall, the prices listed on this site include all price components, including all applicable taxes, unless explicitly stated in the offer alongside the price. Import duties, taxes, or customs fees imposed on international shipments by the destination country are not included, and must be paid by the buyer on delivery.
The prices listed in the respective offers for digital goods (knit and crochet patterns) and/or services does not include any applicable VAT on digital products, as noted next to the price. On adding the digital item to the cart, any applicable VAT will be estimated in the cart, and final total cost will be shown during checkout before completion of the contract.
The prices listed in the respective offers for physical goods, as well as the shipping costs, are total prices. They include all price components, including all applicable taxes.
The applicable shipping costs for physical items are not included in the purchase price. They can be viewed via a correspondingly labeled button on our website or in the respective offer, are shown separately during the ordering process, and must be borne by you in addition to the purchase price, unless free shipping is offered. Shipping costs are not automatically calculated, and must be added by the customer based on the desired delivery location in the cart before checkout.
If delivery is made to countries outside the Europen Union, additional costs may beincurred that are beyond our control, such as customs duties, taxes, or money transfer fees (bank transfer or exchange rate fees), which must be borne by you.
You are responsible for any money transfer fees (bank transfer or exchange rate fees) incurred if delivery is made to an EU member state but payment is initiated from outside the European Union.
The payment methods available to you are displayed under a correspondingly labeled button on our website or in the respective offer.
Unless otherwise stated for the individual payment methods, payment claims arising from the concluded contract are due immediately.
The delivery terms, delivery date, and any applicable delivery restrictions can be found under a correspondingly labeled button on our website or in the respective offer.
If you are a consumer, the law stipulates that the risk of accidental loss or accidental damage to the goods sold during shipment passes to you only upon delivery of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not designated by the seller or another person responsible for carrying out the shipment.
Liability for defects is governed by the "Warranty" section in our General Terms section above.
For shipping and returns terms and conditions see their respective pages.